And today, my hero is Steve. And it’s not the first time.
It might seem simple for some of you who know how the techie end of computers work, but those of us who work on, as I call it, the “pretty side”, (i.e. use the programs), it’s far from simple. When things go really awry, I panic. Like so many of you nowadays, the computer, particularly e-mail, for me, is an integral part of my business. And when this afternoon, Entourage – the Mac version of Outlook – took a powder, I panicked.
I e’d Steve, my Mac guy ever since I’ve had one, but decided I’d better call, too. He calls me back – literally in the car with his family on the road to their week’s vacation – and helps me. Is there any question as to why this guy is my hero? And it’s not the first time! When my older Mac died a number of years ago, the week before Christmas, I brought it to him at his shop, where it was determined it could not be revived. I order a new one, bring it to him, he migrates all my data and comes to my house on Christmas eve morning to integrate it with my peripherals, etc. so I could keep my business moving along. Need I say more?
So today, a couple hours later with his instructions and my compacting my e-mail program, and re-building the data – something I knew less than nothing about – and a follow-up phone call, I am up and running again. Panic over, breathing once again.
Here’s to you, Steve! You are my hero!
Now clearly that’s not his photo up there – I don’t have one and he probably wouldn’t like my posting it if I did, but … if you live anywhere in driving distance of Hunterdon County, New Jersey and need a sharp Mac guy, check out Steve’s contact information on the web.
Mrs. Mac Guy Agrees… He’s terrific! I am so glad you agree, and that your Entourage issue was resolved!
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Perhaps I should add his web site to the post?
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